Please see below a Duty of Candour leaflet and Guidance to help fulfil your Duty of Candour Requirements: Duty of Candour leaflet Duty of Candour leaflet guidance Duty of Candour Training Package Slides
What to expect from the Serious Incident Process
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Reporting a Serious Incident
Serious Incident Reporting To report a serious incident in primary care please use the SKC Serious Incident Notification Form and email it to the CCG Quality Team at si.ekccgs@nhs.net . Patient Safety Incident Reporting All patient safety incidents (clinical and non-clinical) that have been RAG rated Red or Amber should […]
Resources
Please see below a list of resources and templates to assist in your serious investigation Templates: SKC Serious Incident Notification Form SKC 72 Hour Report Template Root Cause Analysis Investigation Template – Comprehensive RCA Template – Concise . Resources: Fishbone Diagram Contributory Factors Classification Framework
Policies
Please see below all National and Local Policies relating to Serious Incident Management: Serious Incident Framework Never Events List 2018 NHS SKC CCG Serious Incident Policy June 2017
What is a Serious Incident
In broad terms, serious incidents are events in health care where the potential for learning is so great, or the consequences to patients, families and carers, staff or organisations are so significant, that they warrant using additional resources to mount a comprehensive response. Serious incidents can extend beyond incidents which […]